I recently used an agent to navigate and extract a list of people from an Applicant Tracking System. It logged in, moved through the interface, pulled the data, and formatted it for me. No API wiring. No manual clicking.
So this article resonated.
The point is simple. AI agents are beginning to operate software the way humans do, navigating interfaces and executing tasks across tools.
From User to Operator – The agent becomes the one clicking, searching, extracting.
SaaS Shift – Many platforms were designed for human interaction, not machine navigation.
Workflow Wins – The advantage will sit with organisations that design systems agents can move through cleanly and securely.
∴
If AI becomes the primary user of your software stack, your edge will not be better dashboards. It will be better workflow architecture.
